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What is the Return Policy?

If you have any issue with your TBX purchase, please contact our customer service team here within 30 days of ordering. We are here and waiting to discuss any way in which we can help you out.

What if my item is faulty?

TBX wants to keep you in the Clique. We are committed to giving you the best quality products that we can provide, and we take our obligations to the law very seriously! All of our products come with guarantees that cannot be excluded under the Australian Consumer Law, which means we will give you a replacement or refund for any major failure.

Pretty much, we want to look after you. We want to inspire your lifestyle and keep you up to date. In return, we want to hear your feedback. Good, bad or ugly, the best way for us to keep you happy is to make sure our products and service meet your standards. Got feedback? Let us know here. After all, the exchange is about helping each other out.